Guarantee terms booking
- Hotel reservations are retained by the hotel until 6:00 p.m. on the arrival day, after this, the hotel reserves its right to release the room without any prior notice.
- In order to guarantee your reservation, please provide credit card details when sending your reservation request.
- Rates include: Buffet breakfast and VAT (9%).
- Payment can be made in lei at the NBR exchange rate available on the day of invoicing. GERALDS HOTELMANAGEMENT SRL accepts the following credit / debit cards: Visa, Visa Electron, MasterCard.
- Check-in: after 2:00 p.m.; Check-out: until 12:00 p.m.
- Early check-in (before 2:00 p.m.) and late check-out (after 12:00 p.m.) will be honored according to hotel availability at the time of request.
- Children and Extra Beds: One child from 0 to 6 years stays free of charge when using existing beds.
- Reservations guaranteed by credit card or by company / agency will be retained throughout the night.
- Cancellation of a reservation is free of charge if made one day before arrival, until 12:00 p.m.
- For cancellations made within a period of less than 24 hours before the arrival time or in case of no-show, the hotel will charge the price for the first night of accommodation on your company / travel agency / guaranteeing credit card (given as guarantee).
- In case of no-show for a multiple nights reservation, the hotel reserves the right to release the room for the rest of the stay / reservation.
All visitors to the site and our guests understand and agree to the terms and conditions mentioned above.