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Guarantee terms booking

  • Hotel reservations are retained by the hotel until 6:00 p.m. on the arrival day, after this, the hotel reserves its right to release the room without any prior notice.
  • In order to guarantee your reservation, please provide credit card details when sending your reservation request.
  • Rates include: Buffet breakfast and VAT (9%).
  • Payment can be made in lei at the NBR exchange rate available on the day of invoicing. GERALDS HOTELMANAGEMENT SRL accepts the following credit / debit cards: Visa, Visa Electron, MasterCard.
  • Check-in: after 2:00 p.m.; Check-out: until 12:00 p.m.
  • Early check-in (before 2:00 p.m.) and late check-out (after 12:00 p.m.) will be honored according to hotel availability at the time of request.
  • Children and Extra Beds: One child from 0 to 6 years stays free of charge when using existing beds.
  • Reservations guaranteed by credit card or by company / agency will be retained throughout the night.
  • Cancellation of a reservation is free of charge if made one day before arrival, until 12:00 p.m.
  • For cancellations made within a period of less than 24 hours before the arrival time or in case of no-show, the hotel will charge the price for the first night of accommodation on your company / travel agency / guaranteeing credit card (given as guarantee).
  • In case of no-show for a multiple nights reservation, the hotel reserves the right to release the room for the rest of the stay / reservation.

All visitors to the site and our guests understand and agree to the terms and conditions mentioned above.